|
Technical support jobs and technical sales representative jobs are some of the most rewarding careers across the globe. For the right candidate the sky is the limit in this profession.
Though selling the product is the bottom line like other sales jobs, you need to be something more than a salesman.
You need to demonstrate your technical skills to win the customer. As a technical sales representative you need to exhibit how your product is superior to your competitor’s product range.
In fact you are translators of scientific discoveries to common users.
Your job responsibilities as a technical support and sales representative may also include specific responsibilities to
Lead and coordinate R&D and manufacturing process
Research and analyze market trends to include end use requirements, pricing, usage, etc.
Provide recommendations based on research and analysis to management on both the short and long-term direction of market trends.
Support and manage new and existing customer base through inventory control, handling of customer inquires, customer complaints and other miscellaneous day-to-day business support functions.
Usual Skills and qualifications for Technical Support and Sales Representative Jobs (May differ for specific requirement):
A bachelor’s degree in engineering or science
Technical knowledge of the field applied for
Prior sales experience
Superior interpersonal, verbal and written communication skills (both internal and external)
Strong sales and negotiation skills with the ability to aggressively promote the product
Basic computer skills
Organisational & time management skills
The ability to demonstrate an outstanding level of account management and sales growth
Ability to work independently or as part of a team
|