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Field Service Engineer - Laboratory Equipment - Midlands, E.Anglia
Job Code: NP 03

Job Title: Field service engineer – laboratory equipment

Job Code: NP 03

Job Description: My client supplies laboratory equipment including Pure water systems, autoclaves, centrifuges, incubators and safety cabinets. An opportunity has arisen for an experienced field service engineer to join the team and be responsible for installations and service of equipment in the Midlands and East Anglia. An estate car is provided and there is an on-call rota and weekend rota.

Essential Skills: Electrical/ mechanical engineering qualification. Experience of servicing laboratory equipment. It is essential that you are happy and able to work on call at some weekends and to be able to travel within the territory/

Salary: £22 – 27,000 basic + overtime + bonuses

Location: Ideally Northampton area for access to motorway network.

Keywords – Field service engineer


If you have not heard from us within 28 days please assume you have been unsuccessful with this application.

Salary: £22,000 - 27,000 + bonuses
Location: Midlands
Closing Date:

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Field Service Engineer - London + South East
Job Code: NP 02

Job Title: Field service engineer – laboratory equipment

Job Code: NP 02

Job Description: My client supplies laboratory equipment including Pure water systems, autoclaves, centrifuges, incubators and safety cabinets. An opportunity has arisen for an experienced field service engineer to join the team and be responsible for installations and service of equipment in London, the Home Counties and South East. An estate car is provided and there is an on-call rota and weekend rota.

Essential Skills: Electrical/ mechanical engineering qualification. Experience of servicing laboratory equipment. It is essential that you are happy and able to work on call at some weekends and to be able to travel within the territory/

Salary: £22 – 27,000 basic + overtime + bonuses

Location: London / South East

Keywords – Field service engineer


If you have not heard from us within 28 days please assume you have been unsuccessful with this application.

Salary: £22,000 - 27,000 + bonuses
Location: South East
Closing Date:

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Biomedical field service engineer - London area
Job Code: VT 11

Job Title: Biomedical Field Service Engineer – London area

Job Code: VT 11

Job Description: Responsible to “Fix” the customer, ensuring the customer receives the best support to their needs. Responsible for installation, Training (after developing skills and experience), Service and Repair of company products at customer premises. Correct escalation of 2nd level issues. Support the customer in having their equipment running effectively. This may and can include customers throughout Europe.

Essential Skills: Engineering degree. At least 3 years in a customer facing technical role. Good time management skills, strong communication skills, Up-to-date computer knowledge in both software and hardware including but not exclusive to PC based systems and Microsoft Office. Working knowledge of English both verbal and written, critical is the ability to read and understand the English used for Training, Technical updates and also Service and Instrument Manuals. Full UK driving licence

Salary: £30,000 + package

Location: West/ Central London area

Keywords – Field service engineer


If you have not heard from us within 28 days please assume you have been unsuccessful with this application.

Salary: £30,000
Location: South East
Closing Date:

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UK Service Manager
Job Code: VT 10

Job Title: UK Service Manager

Job Code: VT 10

Job Description: Our client has a new position for a UK Service Manager. Responsible, through a European reporting structure within service, for delivering all the activities supporting the installation, modification and repair on customer instruments, carried out on customer site and workshop in UK. Working to the escalation process back to North European Service Manager. Key to this role is managing through development the Local service staff, ensuring both Service revenue and Opex for UK is driven to achieve maximum potential and meet the set targets.

The role will provide a single point of contact (Funnel) acting as the UK Service Manager with responsibility for the day to day Instrument and workshop service operation as described below. The role will act as an interface between Local Service, Sales, and Finance staff across UK. Key to the role is managing the delivery of customer satisfaction to both internal and external staff the former through agreed and documented SLA’s.

Representing Instrument service as representative of one of the three countries that make up Northern Europe (Nordic, Israel, UK). You will be as part of that NE team responsible for delivering new ideas, initiatives and activities that drive standardisation and improved effectiveness and efficiency for both the Business and the Customer.

Key to the success of the role is the ability to maintain the identity of individual staff while establishing a single standardised European way for instrument service and support.


Essential Skills: Candidates should have demonstrable UK service management experience within a Medical devices company, a proven track record of success in programs assosiated with Staff and Instrument performance aligned to quantifiable measures. A track record of achieving change and turning words into action ideally with Finance indicators and Customer satisfaction measures.

Salary: Approx £45,000 + package

Location: Hemel Hempstead but with travel

Keywords – Service Manager, laboratory instrumentation

If you have not heard from us within 28 days please assume you have been unsuccessful with this application.

Salary: £45,000 + package
Location: South East
Closing Date:

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